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US highway safety agency ends probe of Tesla suspension failures

The National Highway Traffic Safety Administration has closed an investigation into Tesla. Photo by Manuel Velasquez/Unsplash

U.S. highway safety regulators have closed an investigation into complaints that suspension parts can fail on nearly 75,000 Tesla vehicles, and they won't seek a recall.

The National Highway Traffic Safety Administration said in documents released Wednesday that it found 426 reports of failures on the Model S from 2015 through 2017 and the Model X from 2016 and 2017. One crash was reported with no injuries.

But the agency found in testing and in checking complaints that the Teslas could still be controlled by drivers if the front fore links failed. So it decided to close the probe that was opened in November of 2020.

Texas-based Tesla did a customer satisfaction campaign in 2017 to replace fore links on some of the vehicles. But NHTSA said that didn't cover 75% of the failures identified in its investigation. The agency recommended that Tesla expand the replacement program.

A message was left Wednesday seeking comment from Tesla.

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A View From HETI

Helix Earth is developing a retrofit technology that has the potential to cut HVAC energy use by up to 50 percent. Photo via Getty Images

Houston-based Helix Earth Technologies has closed a $12 million Seed 2 funding round to scale manufacturing of its energy-efficient commercial HVAC add-on technology.

Veriten, a Houston-based energy investment firm, led the round. Rua Ventures, Carnrite Ventures, Skywriter LLC and Textbook Ventures also participated.

Helix Earth—which was founded based on NASA technology, spun out of Rice University and has been incubated at Greentown Labs—is developing high-efficiency retrofit dehumidification systems that aim to reduce the energy consumption of commercial HVAC units. The company reports that its technology can lead to "healthier indoor air, lower energy bills, reduced building maintenance, and more comfortable spaces for building owners and occupants."

"Building owners are dealing with rising energy costs, uncontrolled humidity, and aging infrastructure with no viable, cost-effective path forward. We are in the field today solving these problems for commercial customers, and this capital puts us on an aggressive path to scale,” Rawand Rasheed, Helix Earth co-founder and CEO, said in a news release.

“The strength of this round reinforces our team's conviction that we can transform innovation-starved sectors with transformational solutions that deliver order-of-magnitude improvements to owners and operators, for both their bottom line and the environment,” Rasheed added.

Maynard Holt, Veriten’s founder and CEO, said that the investment firm is tripling its investment in Helix Earth.

"The team has built breakthrough technology with real applicability across multiple industries,” Holt said in the release. “Their first product will have an immediate and measurable impact on our energy system, and they are already pursuing adjacent innovations to help heavy industries operate more efficiently and with less waste. This is a well-rounded team with a proven track record of strong execution and disciplined capital management.”

Helix Earth also closed a $5.6 million seed funding round in 2024, led by Veriten.

Last year, the company secured a $1.2 million Small Business Innovation Research (SBIR) Phase II grant and won in the Smart Cities, Transportation & Sustainability contest at the 2025 SXSW Pitch Showcase. Rasheed was also named to the Forbes 30 Under 30 Energy and Green Tech list for 2025.

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